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- faq
- Is it possible to set up and use the rooms late at night and early in the morning?
- Yes. However, in such cases separate fees will be charged. For more details, please see here (price list).
- Is it possible to bring food and beverages into the premises?
- Bringing your own food and beverages is not allowed. Various catering and drink services are available on the premises. Please consult our facility coordinators.
- Do you offer discounts for the parking lot?
- No discounts are offered; you may, however, choose to pay by invoice.
- Is it possible to place guiding sign boards on the premises?
- Yes. Please consult our facility coordinators.
- Is it possible to deploy guiding attendants on the premises?
- Yes. Please consult our facility coordinators.
- Is it possible to eat and drink in the lobby?
- It is not allowed in principle; however, if you intend to use the whole building, please consult our facility coordinators.
- Is it possible to eat and drink in the common areas (in front of the lobby, in the aisles and so forth)?
- It is not allowed in principle; however, if you intend to use multiple rooms for parties or similar purposes, please consult our facility coordinators.
- How high is the ceiling?
- It is 3.9 m high in the Main Room and 3.9 m/3.2 m in the Seminar Rooms.
- How many microphones are available?
- Two wired and two wireless microphones are available per 1 span in both the Main Room and the Seminar Rooms.
- Is it possible to mount a stage?
- Yes. We provide a portable stage.
- Is it possible to bring in video equipment?
- Yes. Please contact us first so that our technical staff can provide assistance.
- Is it possible to bring in simultaneous interpreting equipment?
- Bringing in your own simultaneous interpreting equipment is not allowed. The equipment that suits to your request is available on the premises, so please consult our facility coordinators.
- Is it possible to bring in signboards?
- Yes.
- Is wireless LAN available?
- Public Wi-Fi is available everywhere in Tokyo Garden Terrace Kioicho building. For private LAN/Wi-Fi set ups in seminars and conference rooms, please consult our facility coordinators.
- Are the premises accessible by wheelchair?
- The whole Tokyo Garden Terrace Kioicho building is barrier-free.
As there is no direct elevator access to our facilities, please proceed to the 4F using the elevators located on the 1F and the 2F.
- Can I collect my luggage on the premises?
- Yes. However, please consult our facility coordinators in the case of oversize luggage.
- Is it possible to ship luggage from the premises?
- Yes. All home-delivery services can be used. For details, please consult our facility coordinators.
- Is it possible to dispose of garbage on the premises?
- In principle, all garbage should be taken home.
- How bright is the projector?
- It is 6500 lm.
- What is the size of the screens?
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- Seminar room screen: 150-inch wide (16: 9)
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Main room screen: 170-inch wide (16: 9) * Can be used for 2 spans or more.
150-inch wide (16: 9)
- Can you arrange for sound operators?
- Yes.
- Can you arrange for video operators?
- Yes.
- Can you arrange for a private taxi-boarding area?
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Setting up your private taxi-boarding area is not allowed.
Please use the Tokyo Garden Terrace Kioicho common taxi stand (2F).
- Can you arrange for mineral water?
- Yes. Please contact our facility coordinators.
- Can you arrange for glasses?
- Yes. Please consult our facility coordinators.
- Can you arrange for coffee?
- Yes. Please consult our facility coordinators.
- Do you have staff who can help with ascending/descending the stage?
- Yes. Please consult our facility coordinators.
- Can you arrange for party hostesses?
- Yes. Please consult our facility coordinators.
- Is there a cloakroom?
- No cloakrooms are available. In the case one is needed, you may rent a separate room and use it as cloakroom. We can also arrange for staff /supplies for the cloakroom, so please consult our facility coordinators for details.
- What is the capacity of the power supply?
- Power capacity can be adjusted based on the size of seminars and events. Please consult our facility coordinators if you require a large power capacity.
- Where is the smoking area?
- Smoking areas are located on the 1F, 2F and 3F.
- Where is the taxi stand?
- It is located on the 2F. The 2F is conveniently accessible by elevator.
- Is there a coffee shop on the premises?
- DEAN & DELUCA in located on the 1F and Starbucks and The Coffee Bean & Tea Leaf are on the 2F.
- Is there a convenience store nearby?
- There is a FamilyMart on the 2F.
- Is there a post office in the vicinity?
- The closest post office is located in the Prefectural Assembly Hall, about 1 minute on foot from our facilities.
- Is there an ATM?
- There is one at the office entrance on the 1F and one on the 2F.
- How should I go about shipping my luggage?
- You may use any commercial home-delivery service. For details please consult our facility coordinators.
- Is it possible to request an extension of time at short notice?
- Please inform our facility coordinators in advance about any extension, keeping in mind that your request may be turned down depending on the booking situation.